MA Service Design
Royal College of Art
Key Information
Campus location
London, United Kingdom
Languages
English
Study format
On-Campus
Duration
1 year
Pace
Full time
Tuition fees
Request info
Application deadline
Request info
Earliest start date
Sep 2024
* visit the RCA website to find out about fees for this programme as well as scholarship and funding opportunities
Open Days and Prospective Student Events
To provide prospective students with opportunities to find out about the RCA experience and programmes, we run a number of on-campus and online open days as well as events in various countries around the world.
Introduction
To provide prospective students with opportunities to find out about the RCA experience and programs we run several on-campus and online open days and recruitment events in various countries around the world.
Service Design is the application of human-centered design methods to complex systems to create pragmatic and visionary services that improve and transform human experiences and outcomes.
The Service Design program equips you with the tools to provide human insight and create and prototype new futures and an understanding of complex systems to become an effective changemaker in the modern world. You will develop your practice through exploration of service design theory, intellectual critique, and experience of working in the real contexts of live projects.
We aim to inspire and equip students from a broad range of design and innovation backgrounds to apply design thinking methodologies to answer the challenges of technological, social, and environmental futures in commercial, social, and public contexts. Using a human-centric approach to systems, technology, and societal trends, the program delivers the practical tools, intellectual frameworks, and professional practice required to deliver transformational change.
The program is built on an academic foundation of design methodologies and principles that are applied to real scenarios through partner organizations working in the enterprise, social, and public roles that bring real issues and opportunities that respond to current and future disruption or innovation. Working in collaborative teams you will move through the design process of deep research, issue reframing, creative concept generation, prototyping, and user testing you will understand and experience how design tools enable you to imagine and then deliver sustainable solutions.
Meet the RCA
We host a range of online and on-campus open days as well as recruitment events in cities around the world. These events can include 1-to-1 meetings and portfolio advice, informal chats, presentations, and sessions with staff, students, and alumni.
Check the Check the RCA event webpage for details of upcoming events.
Admissions
Curriculum
Programme structure
The first two terms will take you from a foundation of the tools and methodologies through to advanced techniques and management skills which are applied through projects leading to the Independent Research Project in the third term.
Term 1
Service Design Foundation Methods and Materials encompasses the whole term and consists of a series of lectures on the methods and materials of service design accompanied by 3 project sprints in which these methods are applied.
You will develop an understanding of core design processes and skills and demonstrate learning from the taught aspect of the programme through practical exercises that are applied to a live student project. The initial project develops a theoretical and practical understanding of the ecosystems of services, develops skills in research, design sprints and the interaction between humans, technology and systems.
Across Terms 1 and 2, you will participate in AcrossRCA, the College-wide unit.
Term 2
The second term will deliver teaching in Advanced Service Design Methods, looking at the role of the service designer in developing transformational programmes to reframe projects. You will develop an understanding of organisational cultures, how to think at a strategic level, specify metrics and create a Minimum Viable Experience. You will explore delivery across channels including the human and ethical issues of emerging technology platforms such as AI.
You will also have an Elective choice in term 2.
In term 2 all School of Design students will participate in the Grand Challenge, a School-wide unit. The aim of this unit is to connect and challenge all students in the School through the introduction of a ‘wicked’ design problem that requires a cross-disciplinary approach to problem-solving involving an external international scientific or industry partner (or both). This unit and lecture series have been hugely successful in connecting and disrupting disciplines, people, philosophies and approaches to design thinking whilst providing our student body with very unique networking opportunities.
Term 3
You'll work on an Independent Research Project one of several Challenge Labs, collaborating with external organisations that bring active projects and challenges. You will develop strategic visions with practical deliverable design interventions to create new services and systems. This project will be the core of the public output of the programme and contribute powerfully to public discourse on the value and suitability of the services and interactions we experience.
Program Tuition Fee
Rankings
The Royal College of Art has been ranked the number 1 university for art & design internationally for the 9th consecutive year, according to the QS World University Rankings by Subject 2023 – the largest world-wide survey of academic and industry opinion.
Scholarships and Funding
House of Fraser Bursary
Supporting students in any MA programme from the UK (Preferably a Scottish national), experiencing financial hardship
Eligible Programmes: Architecture MA, Interior Design MA, City Design MA, Environmental Architecture MA, Ceramics & Glass MA, Contemporary Art Practice MA, Curating Contemporary Art MA, V&A/RCA History of Design MA, Jewellery & Metal MA, Painting MA, Photography MA, Print MA, Sculpture MA, Writing MA, Animation MA, Digital Direction MA, Information Experience Design MA, Visual Communication MA, Design Products MA, Fashion MA, Global Innovation Design MA/MSc, Innovation Design Engineering MA/MSc, Intelligent Mobility MA, Service Design MA, Textiles MA
Funding Categories: Financial hardship, Full time, Student preferably of Scottish origin
Eligible fee status: UK fee status
Value: £10,000
Sir Frank Bowling Scholarships
The Scholarship supports 21 UK MA, MRes and PhD students every year from across all RCA MA, MRes and PhD disciplines.
Eligible Programmes: Architecture MA, Interior Design MA, City Design MA, Environmental Architecture MA, Architecture Pathway MRes RCA, Architecture MPhil/PhD, Ceramics & Glass MA, Contemporary Art Practice MA, Curating Contemporary Art MA, V&A/RCA History of Design MA, Jewellery & Metal MA, Painting MA, Photography MA, Print MA, Sculpture MA, Writing MA, Fine Arts & Humanities Pathway MRes RCA, Arts & Humanities MPhil/PhD, Animation MA, Digital Direction MA, Information Experience Design MA, Visual Communication MA, Communication Design Pathway MRes RCA, Communication MPhil/PhD, Design Products MA, Fashion MA, Global Innovation Design MA/MSc, Innovation Design Engineering MA/MSc, Intelligent Mobility MA, Service Design MA, Textiles MA, Design Pathway MRes RCA, Design MPhil/PhD, Healthcare & Design MRes, Intelligent Mobility MPhil/PhD, Materials Science MPhil/PhD, Computer Science MPhil/PhD
Funding Categories: Financial hardship, Students with Black African and Caribbean diaspora heritage, or mixed Black African and Caribbean diaspora heritage
Eligible fee status: UK fee status
Value: £21,000
The RCA Logitech Scholarship Programme
To provide scholarships to students in any RCA programme, from underrepresented communities, and facing financial challenges. Preference will be given to those identifying as Black or Black British; Asian or Asian British; or from a mixed background.
Eligible Programmes: Design Products MA, Fashion MA, Global Innovation Design MA/MSc, Innovation Design Engineering MA/MSc, Intelligent Mobility MA, Service Design MA, Textiles MA
Funding Categories: Financial hardship, Full time, Students from underrepresented communities who identify as Black/Black British; Asian/British Asian; or mixed heritage.
Eligible fee status: Any
Value: Up to sixteen full-fee scholarships
The Tony Snowdon Scholarship
Applicants must make an application via the application portal on the Snowdon Trust website from Jan 2023: https://www.snowdontrust.org/scholarships
Eligible Programmes: Architecture MA, Interior Design MA, City Design MA, Environmental Architecture MA, Architecture Pathway MRes RCA, Ceramics & Glass MA, Contemporary Art Practice MA, Curating Contemporary Art MA, V&A/RCA History of Design MA, Jewellery & Metal MA, Painting MA, Photography MA, Print MA, Sculpture MA, Writing MA, Fine Arts & Humanities Pathway MRes RCA, Animation MA, Digital Direction MA, Information Experience Design MA, Visual Communication MA, Communication Design Pathway MRes RCA, Design Products MA, Fashion MA, Global Innovation Design MA/MSc, Innovation Design Engineering MA/MSc, Intelligent Mobility MA, Service Design MA, Textiles MA, Design Pathway MRes RCA, Healthcare & Design MRes
Funding Categories: Financial hardship, Students with a diagnosed physical or sensory disability
Eligible fee status: Any
Value: Up to £15,000 in tuition fees + £15,000 maintenance support
The Virgil Abloh Scholarship
Supporting School of Design students from the UK from under-represented communities. Preference for those identifying as Black or Black British (Caribbean); Black or Black British (African), or other Black backgrounds.
Eligible Programmes: Design Products MA, Fashion MA, Global Innovation Design MA/MSc, Innovation Design Engineering MA/MSc, Intelligent Mobility MA, Service Design MA, Textiles MA
Funding Categories: Students with Black African and Caribbean diaspora heritage, or mixed Black African and Caribbean diaspora heritage
Eligible fee status: UK fee status
Value: One scholarship valued at £35,000